Log in to access your account, balance, and bonuses

How do I log in to Jupi Casino from my phone if the site keeps opening the wrong page?

Open Jupi Casino, tap “Log in”, and enter the email or phone number you used at registration plus your password. If you land on a mirror page, use the same login details there because it connects to the same account.

What should I do if Jupi Casino says my password is wrong even though I’m sure it’s correct?

Tap “Forgot password”, request a reset link or code, and set a new password from the message you receive. After that, log in again and turn off any auto-fill that keeps inserting the old password.

Can I log in to Jupi Casino using my phone number instead of email, like I do in other services in Russia?

Jupi Casino accepts login with the same identifier you used when signing up, so if you registered with a phone number, use it for login. If you registered with email, log in with email and keep the phone number for verification codes.

What do I do if I don’t get the SMS or email code when I’m trying to log in to Jupi Casino?

Wait 2 minutes, request the code again, and check the spam folder for email codes. For SMS, make sure your phone has signal and that you didn’t block unknown senders.

Is it possible to log in to Jupi Casino and deposit in rubles right away, and what payment methods usually work from Russia?

After login, open the Cashier, select RUB if it’s available in your profile, and choose a method like bank cards, SBP, or popular e-wallets. The deposit shows in your balance after the payment confirmation on the cashier screen.

What should I do if Jupi Casino loads, but the login button doesn’t work or the page freezes?

Clear the browser cache, disable ad blockers for the site, and try again in an incognito tab or another browser. If you use a VPN, switch the server or turn it off and reload the login page.